Hotel Boltzmann

Warm rooms, nice bathroom with bathtub and hot water, enough different towels for all needs, good curtains - no lights coming from the street bothered our sleep. I love the bag for dirty clothes available, it's a small detail but really convenient and needed. Towels were changed every day, trash cans were emptied every day...All good stuff.

The room was comfortable, warm, the fridge and TV works well, a lovely tea/coffee making facility, and extra blankets in the cupboard. The curtains are black-out curtains, so if you want to sleep in, you can. The bathroom was clean and well maintained, with a hairdryer and a decent shower. There is lots of space to store clothing, lots of hangers, wardrobe space and plug sockets in handy places. Lots of room to get ready, large mirrors in the bathroom and main room. The breakfast selection is excellent and there was something different every day - a great selection of breads, juices, cheeses, meats, fruits, coffees, teas, bircher muesli, fruit salad - and there are some cooked options, with the option to request bacon, fried and boiled eggs. Also, there are gluten-free, dairy free and vegan options available. I was in a bind after my flight home was cancelled, because I had a great experience when I stayed before, I decided to book another room, here. The staff were very kind, and recognised me from my earlier stay, my room was available immediately and they let me check into my room early to sleep. I loved this hotel, and the staff before - I love them even more now.

The breakfast featured high quality hot and cold foods that were varied each day. The staff was helpful and attentive, and our concerns were addressed immediately. The air conditioning in the room and the elevator were awesome perks.

The staff went above and beyond. I arrived two hours before the check-in time (2:00 p.m.). The front desk assistant told me I co uld leave my bag and go for a walk. I was exhausted and it may have shown ( I had flown from the USA and had been traveling for 15 hours). I asked if it was possible to wait in the lobby of the hotel. He then made a phone call and got me a room. The room was very quiet, very far from the elevators, and had a great view of the street. It had an electric kettle, which i learned is not common in Vienna, with coffee, tea, and chocolate, and cups and spoons. The mini fridge had water, sodas, and some alcoholic beverages. The bathroom had a great tub and I got a double bed, although I thought I had reserved a twin. I highly appreciate their efforts to make my stay the best it could be. Breakfast was excellent: it had a wide variety of foods, the coffee machine was great for cappuccinos and lattes, and nobody rushed guests to finish their meals, even when the place was full. I also received a coupon for a 20% discount on anything at the bar. I did not use it but it was great to have it.

The staff was really helpful; on the check-in day they provided a city map and suggested what attractions to visit. We received a room on the sixth floor with a balcony that had a pretty nice view. The hotel is positioned close to the city center and, in its proximity, has supermarkets and restaurants. The hotel is super clean, they change the towels every day.